PRECISION DIESEL – TERMS & CONDITIONS

1. PAYMENT

Payment is due upon receipt; vehicle/equipment released only after payment. Accepted: Cash, Debit, Visa, MC, Amex, EFT, e-transfer to paypdpower@gmail.com or online at pdpower.ca/pay. No personal cheques. NSF fee $50. A processing surcharge of 2% will be applied to credit card transactions over $5000 to recover payment processing costs. This surcharge will be disclosed prior to authorization of payment. Customers may choose an alternative payment method that does not incur a surcharge.

2. INTEREST

Interest on overdue amounts: 2% after 30 days, 5% after 60 days, 9% after 90 days, 14% after 120 days (invoiced monthly; compounded if unpaid). Disputes must be reported within 20 days.

3. RETURNS & NON-RETURNABLE ITEMS

Returns accepted within 30 days, original condition/packaging; 20% restocking fee applies. Shipping/freight non-refundable. No returns/refunds on: special-order parts, performance/tuning/off-road parts, electrical/electronic parts, installed batteries, installed parts, freight. Core Returns: Refund only if identical part returned within 30 days, undamaged, reusable, drained.

4. WARRANTY

Labour warranty: 90 days / 5,000 km. Parts warranty: manufacturer warranty only. All warranties void when parts are customer-supplied. Precision Diesel is not responsible for compatibility, failure, or resulting damage from customer-supplied parts. No coverage for incidental or consequential losses (including towing, rentals, lost time, or accommodations).

5. ESTIMATES, DIAGNOSTICS & DELAYS

Estimates valid 30 days; may exclude unforeseen parts or labour. Diagnostic and disassembly fees may apply even if repairs are declined. Additional charges may include supplies, freight, scanner/diagnostic time, towing or hauling. Precision Diesel is not responsible for parts or shipping delays. For repairs over $5,000, a deposit may be required and is non-refundable once parts are ordered. Special-order parts are non-returnable even if job is cancelled. Where a written estimate or authorized dollar limit is provided, repairs exceeding that amount require customer approval prior to proceeding, except where immediate action is reasonably necessary for safety or to prevent further damage.

6. LIABILITY & STORAGE

Precision Diesel is not responsible for loss, theft, or damage to vehicles or contents while stored, except as required by law. Vehicles left more than three (3) business days after completion notice may incur storage fees of $25 per day.

7. OFF-ROAD & PERFORMANCE COMPONENTS

Off-road or performance parts may not be legal for highway use. Customer is responsible to know and follow all applicable laws and assumes all risks associated with installation and use.

8. LEGAL & COLLECTION COSTS

If an account is not paid when due, the customer is responsible for all collection costs, including reasonable legal fees, court and filing fees, collection agency fees, process-serving and administrative fees, and any other costs incurred by Precision Diesel in recovering the balance. These charges may be added to the customer’s account and must be paid in full before any vehicle is released or future work is performed.

9. PRIVACY & CARFAX

Customer information may be used to provide services, manage accounts, improve operations, and share repair data with CARFAX. To opt out, email nanda@wubs.ca. Payments are processed through secure third-party providers. Precision Diesel does not store full credit card information.

10. COLLECTION COSTS & MECHANIC’S LIEN

Customer is responsible for all costs to recover unpaid balances. An express mechanic’s lien applies under Ontario law; custody of the vehicle remains with Precision Diesel until paid in full. Precision Diesel may resume possession directly or via bailiff and realize the lien as permitted by law. Vehicles unpaid for 30 days may be considered abandoned and subject to storage fees of $25 per day and further recovery action as permitted by law. Abandoned vehicles may be processed in accordance with applicable Ontario lien and abandoned vehicle legislation. Where a third party (including insurer, fleet company, or warranty provider) is expected to pay, the customer remains ultimately responsible for all charges not paid by the third party.

11. IDENTIFICATION & VEHICLE OWNERSHIP VERIFICATION

Precision Diesel may require government-issued photo ID and a copy of valid vehicle ownership in certain circumstances, including cash payments of $10,000 or more, third-party financing, vehicle release prior to full payment, or suspicious/irregular transactions. Failure to provide requested documentation may result in delays in vehicle release.

12. FORCE MAJEURE

Precision Diesel is not responsible for delays caused by supply chain disruptions, manufacturer backorders, weather events, labour shortages, or other events beyond reasonable control

13. AUTHORIZATION & ACCEPTANCE

By signing below, requesting service, approving a quote (including by phone or text), or submitting this form online, I authorize Precision Diesel to perform diagnostics, inspections, repairs, road tests, and any required subcontracted services (including machining, programming, or towing). Verbal, text, or electronic approval constitutes valid authorization. I acknowledge and agree to the full Terms & Conditions, including payment, warranty, storage, interest, and lien policies. Electronic acceptance (including clicking “I Agree” or submitting this form) constitutes legally binding consent. These Terms & Conditions apply to this service and to all future services performed for the customer or any vehicle presented for service, unless otherwise agreed in writing. Each service request constitutes acceptance of the Terms & Conditions in effect at that time. Je comprends et j’accepte les termes et conditions stipulés ci-haut en anglais.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Precision Diesel’s total liability is limited to the value of the services actually provided. Precision Diesel is not liable for indirect, incidental, or consequential damages. Customer agrees to indemnify and hold Precision Diesel harmless from any claims arising from customer-supplied parts, modifications, or failure to disclose prior repairs or vehicle condition.

15. GOVERNING LAW & SEVERABILITY

These Terms & Conditions are governed by the laws of the Province of Ontario, Canada. If any provision is found unenforceable, the remaining provisions shall remain in full force and effect. These Terms & Conditions apply to Precision Diesel service authorizations submitted online, including via our Customer Intake & Authorization form and payment portal.

16. VERSION CONTROL

The version of the Terms & Conditions in effect at the time service is requested shall govern